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| FAQS When will my order arrive? Most orders will arrive within 3-7 days from your initial order date. Some of the orders will have tracking number available for you to track online.If your order does not arrive within 30 days, there may be a problem due to inventory backorder or a problem with the mailing address. Who will deliver my package? Orders will be delivered via the most efficient shipping method available which may include Royal Mail, City Link, Fedex or other package carriers.Unfortunately, at this time we are unable to process all requests for a specific shipping method. Returns & Refunds If a customer wishes to cancel a contract they should write to us, fax us or e-mail clearly stating their name, address, invoice number and cancellation instructions. We then issue the customer with a returns number which should be marked on the parcel of goods when it is sent back to us. Please remember, in accordance with our terms & Conditions, inorder to cancel the contract, a customer must give us written notice within seven working days starting from the day after they take the delivery of the order. Once the you have cancelled the contract, as with other websites, you have a legal "duty of care" to take good care of the goods. The goods must be returned at the customer's expense to: SlimmingPillsDirect.com, 4, Low Street, Sutton-In-Ashfield, Nottinghamshire NG17 1DG. We suggest that customers use a recorded delivery service or an insured courier service. Mark all parcels clearly with the returns number. Our policy is to refund the full amount paid for the goods within 30 days of receipt of the notice of cancellation. Where's my refund? Please allow up to 14 business days to process your return from receipt by our Returns Department Warehouse. We'll notify you via e-mail of your refund once we've received and processed the returned item. Upon issuing a refund, this information will be passed on to your credit card holder which can take up to 14 business days to apply your credit. Ordering Payment Methods We accept Visa, MasterCard, Delta, Switch, Solo and Visa Electron Is this site secure? Yes, we use Protx for secure online credit and debit card transactions. Protx are an internationally recognised organisation. Do you accept international orders? We do accept international orders. All international orders will be shipped out Fedex International. I want to add to my order Sorry, once an order is submitted we cannot edit the quantity. Please place another order. I want to combine two orders Sorry, orders cannot be combined at this time. All orders will be shipped individually. Privacy Statement SlimmingPillsDirect.com respects customer's confidentiality and understands that you care how information about you is used and shared. As a result we do not disclose buyer's information to third parties. Please note, cookies are used on this shopping site, but only to keep track of the shopping related process and tracking. If you require further information about our Privacy Policy, please contact us at customerservice@slimmingpillsdirect.com Billing Why is this sterling amount shown on my statement? The charge on your statement reflects the item price, a shipping and handling charge and an installment charge if you purchased an item with a payment option. Why have I been charged when I haven't received my order yet? We charge your credit card at the same time your order is shipped. You will receive your order within a few days. Most orders will arrive within 3 - 7 days from your initial order date. We allow 1-2 business days to process your order and an additional 3 - 5 business days for the carrier to deliver to your home. |
you first consult with a physician. Accounts of research and claims about the attributes or effects of any
product on this website are for informational purposes only and should not be taken as medical advice.
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